FAQ

Questions, answered

Can't find what you need? Email us and a real person will reply.

No. There are no sign-up forms. Just email us and we'll set you up with a free demo account so you can try the data first, then move to pay as you go when you're ready.

The United Kingdom and Ireland in depth, plus Europe (OE VIN lookup, build sheets and service history), the United States (plate to VIN, VIN decoding, history and market value) and Canada (retail and wholesale market values).

It's pay as you go. There's no monthly fee: you only pay for the API calls you make. Per-call prices depend on the data you need, so get in touch to discuss pricing.

At the end of every week or every month, whichever you choose. We recommend weekly: bills stay small and you always know exactly what you've used. Each bill covers every method you called, whichever data sources sit behind them.

Yes. Weekly is the default, and you can move to monthly billing (or back) at any time. Just let us know.

No. There's no monthly fee and no minimum. If you make no calls in a week, you pay nothing that week.

Yes. We build bespoke endpoints that combine the exact fields your workflow needs, and custom bulk reports. If the data exists, we'll build it.

Yes. The Plate360 check app gives your team valuations and checks on any device, and our bulk vehicle reports need no integration at all.

Most customers have sandbox keys the same day and go live within days. Larger integrations get free implementation help from our team.

Yes. Instead of one fixed example record, the sandbox returns a believable, consistent vehicle for every plate or VIN, across every method. When you want to check real vehicles, we give you a free working demo account with a small usage limit.

Every method returns the same envelope: "success" (true or false), "result" (the data) and "error" (a message, or null). Field names follow one data dictionary, for example manufacturer_desc, model_desc and derivative_desc.

Yes. OE service history (UK and Europe), OE build sheets with factory-fitted option codes (UK, Europe and global) and a combined DVSA and manufacturer recall check are among our most used methods.